Latest MB-230 Exam Cram - MB-230 Reliable Exam Questions

yt64ai35ye

Nov 23, 2024 - 08:12

0 20

P.S. Free & New MB-230 dumps are available on Google Drive shared by ExamDiscuss: https://drive.google.com/open?id=1Kdjo_N3zSBvkUxWFhJ6Uzn9yxbZUgJzO

Due to extremely high competition, passing the Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) exam is not easy; however, possible. You can use ExamDiscuss products to pass the MB-230 exam on the first attempt. The Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) practice exam gives you confidence and helps you understand the criteria of the testing authority and pass the Microsoft Dynamics 365 Customer Service Functional Consultant (MB-230) exam on the first attempt. ExamDiscuss MB-230 Questions have helped thousands of candidates to achieve their professional dreams.

Microsoft MB-230 Certification Exam is ideal for functional consultants, developers, and IT professionals who want to specialize in Dynamics 365 Customer Service. Microsoft Dynamics 365 Customer Service Functional Consultant certification validates their skills and knowledge of implementing and managing Dynamics 365 Customer Service solutions. Microsoft Dynamics 365 Customer Service Functional Consultant certification also demonstrates their expertise in integrating Dynamics 365 Customer Service solutions with other Microsoft applications.

>> Latest MB-230 Exam Cram <<

MB-230 Reliable Exam Questions, MB-230 Exam Reference

We will try our best to solve your problems for you. I believe that you will be more inclined to choose a good service product, such as MB-230 learning question. After all, everyone wants to be treated warmly and kindly, and hope to learn in a more pleasant mood. The authoritative, efficient, and thoughtful service of MB-230 learning question will give you the best user experience, and you can also get what you want with our MB-230 study materials. I hope our study materials can accompany you to pursue your dreams. If you can choose MB-230 test guide, we will be very happy. We look forward to meeting you.

Microsoft MB-230 Exam is ideal for those who are looking to enhance their careers in the field of Dynamics 365 Customer Service. MB-230 exam is suitable for consultants, developers, and administrators, who have a good understanding of Dynamics 365 Customer Service and its functionality. Microsoft Dynamics 365 Customer Service Functional Consultant certification validates the candidate's ability to configure and customize Dynamics 365 Customer Service to meet the business requirements of their clients.

Microsoft Dynamics 365 Customer Service Functional Consultant Sample Questions (Q288-Q293):

NEW QUESTION # 288
You are customizing a Dynamics 365 Customer Service implementation for a call center.
The call center wants to enable SMS as a channel for the customer service department.
You need to complete the SMS channel configuration.
Which account information should you use for each provider? To answer, drag the appropriate types of account information to the correct SMS channel provider. Each type of account information may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Graphical user interface, application Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-sms-channel-twilio
https://docs.microsoft.com/en-us/dynamics365/customer-service/configure-sms-channel

NEW QUESTION # 289
You manage Dynamics 365 for Customer Service.
You need to create a list of holidays and ensure that existing service-level agreements (SLAs) observe those holidays.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/create-customerservice-s

NEW QUESTION # 290
You are an Omnichannel supervisor for an inbound call center.
The call center's customer service rating has decreased over the past few months.
You need to enable analysis to view real-time customer sentiment.
In which configuration area should you enable each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 291
Drag and Drop Question
A company deploys Dynamics 365 Customer Service. The company plans to use IoT to collect information about manufacturing equipment.
Work orders must be automatically generated when malfunctions are detected to ensure that malfunctions are corrected quickly.
You need to design a Connected Customer Service solution.
What should you use? To answer, drag the appropriate implementation types to the correct requirements. Each implementation type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Azure IoT Central
Microsoft Azure IoT Central enables builders to configure rules and actions. Based on those actions, IoT alerts will be created in Connected Customer Service. Also, based on service activities in Connected Customer Service, information can be sent back to IoT Central. This is accomplished by using Power Automate, a SaaS offering for automating workflows across applications and services.
Box 2: Azure IoT Hub
Connected Customer Services uses the IoT Hub to manage the state of registered devices. In addition, the IoT Hub sends commands and notifications to connected devices--and tracks message delivery with acknowledgment receipts. Device messages are sent in a durable way to accommodate intermittently connected devices.
Box 3: Power Automate
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/cs-iot-overview

NEW QUESTION # 292
You need to decide which action is applicable in the SLA.
What should you do? To answer, select the appropriate options in the answer area.
NOTE:Each correct selection is worth one point.

Answer:

Explanation:

Explanation
Graphical user interface, text, application Description automatically generated

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/define-service-level-agreements

NEW QUESTION # 293
......

MB-230 Reliable Exam Questions: https://www.examdiscuss.com/Microsoft/exam/MB-230/

BONUS!!! Download part of ExamDiscuss MB-230 dumps for free: https://drive.google.com/open?id=1Kdjo_N3zSBvkUxWFhJ6Uzn9yxbZUgJzO

Latest MB-230 Exam Cram - MB-230 Reliable Exam Questions